Consumer and Small Business Banking
BSG’s consultants have extensive experience as both bankers and consultants in every facet of consumer and small business banking. Over the past three decades, BSG consultants have completed hundreds of engagements assisting bank management in developing and implementing solutions that measurably improved the performance and growth of these business lines.
Our capabilities cover every functional area and skill required, including: market and competitive assessments, customer segmentation and profitability analysis, sales and distribution, marketing and brand positioning, product management and pricing, credit and risk, organizational design, workflow engineering, strategic and tactical planning, revenue enhancement and cost improvement.
BSG meets regularly with banking and credit union executives to gain insight on the issues that are most important for their organizations in today’s challenging environment. Our extensive network of domestic and international client banks and contacts are in full agreement that the financial services industry is being fundamentally transformed as a result of the persistent economic conditions, increasing regulations, changing consumer behavior, the emergence of new competitors, technological advancement, and growing pressure on year-over-year revenue and profitability growth.
BSG is often called upon by clients to help them navigate a complex range of such issues and to help re-set their organizations to compete successfully in the “New Normal” that defines the future state of the financial services industry.
For more information on how we can assist your organization, please take a look at our services, which includes both full and targeted consulting options.
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